US and Canadian customers can expect genes to be delivered the day after Ship date. Shipping: All orders are shipped UPS Overnight from California to arrive Worldwide in 48 hours or less. Orders placed before 5:00pm PST (on USA business days) will be considered ordered on the same day. Turnaround times can be affected if a gene is toxic to E.coli at propagation. Restrictions: ATUM′s turnaround guarantee is not valid for orders requiring custom cloning, low copy vectors, genes encoding high GC, stretches of homopolymers, extensive repeats or genes longer than 3kb.
Actual delivery times are based on the individual gene and cloning characteristics. Not quite as fast as our signature RUSH service, but genes generally ship 20% faster than standard delivery. Priority Service: Move your genes to the top of the queue at every step in the gene synthesis process.
Eligible genes that fail to meet the business day turnaround time posted will be credited with half the gene cost on a ATUM GeneCard for future orders. Guarantee: ATUM will guarantee eligible genes (see Restrictions) to ship from ATUM within the above turnaround times once an order has been approved.
